Refund policy
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@yolked.com. Please note that returns will need to be sent to the following address: 45 Horsehill Road Ste 105A Cedar Knolls, NJ
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@yolked.com.
100% Satisfaction Guarantee
If you’re not satisfied with your YOLKED purchase, please contact our customer support team and we’ll work to make it right.
Depending on the situation, we may:
- Provide a refund without requiring the product to be returned
- Ask that the product be donated to a local shelter or rescue
- Accept a return of an unopened product
To ensure fairness for all customers, the YOLKED Satisfaction Guarantee may be limited to one refund per household.
Returns for Unopened Products
Unopened products may be returned within 30 days of delivery.
- Return requirements:
- Product must be unopened and unused
- Product must be in original packaging
- Return request must be submitted within 30 days
For eligible returns, YOLKED will provide a prepaid return shipping label.
Once the returned product is received, your refund will be issued to the original form of payment.
Gift Cards & Store Credit
Gift cards and store credit are final sale and are non-refundable.
Gift cards and issued store credits cannot be redeemed for cash, refunded, or exchanged for monetary value unless required by law.
Self-Serve Returns
Customers may initiate returns through our online return portal within 30 days of delivery.
If your order was delivered more than 30 days ago, please contact YOLKED Customer Support, and our team will review your request and assist with a resolution.
Refund Processing
Approved refunds are typically processed within 5–10 business days after the request is approved, or the returned product is received.
Processing time may vary depending on your bank or payment provider.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can quickly resolve the issue.
We may request photos of the product or packaging to assist with the claim.
Contact Us
If you have questions about your order or need assistance with a return, please contact our customer support team and we’ll be happy to help.